South Taranaki residents will have the opportunity to give feedback on the performance of the District Council during its annual resident satisfaction survey that gets underway this week.
The survey will be conducted by independent research company, Key Research, on behalf of Council and will run for around five weeks.
Council’s corporate services group manager, Marianne Archibald, says a random selection of residents will receive a letter inviting them to complete the survey. The letter will include a link to the online version, or a paper copy can be requested.
“The survey gives residents a chance to tell Council what they think about a wide range of Council services and activities,” says Ms Archibald.
“Residents will be able to rate services such as libraries, roads, parks and playgrounds, public toilets, rubbish and recycling collection to name a few. They’ll also have the opportunity to rate the overall performance of the Council,” she says.
“I encourage people to participate in the survey if contacted, as the results play a valuable role in our planning for the future, and it lets us know where we’re performing well and where we need to do better.”
The survey seeks to achieve a representative cross-section of residents across townships and rural areas of the district and across various age groups and genders.
The survey is expected to take around 15-20 minutes to complete and results should be available in April.
If you have any questions regarding the research, please contact Key Research on 0800 501 015.
