Pay Online
Online Credit Card Payment
This service is provided by Westpac New Zealand Limited, in agreement with South Taranaki District Council. You do not have to be a Westpac customer to use this service. Payment can be made with Visa or MasterCard credit cards.
Important
A surcharge of 1% per transaction is applied by South Taranaki District Council to Rates and Water rates processed by credit card. (A surcharge is a fee that a merchant can legally add to a credit card payment to cover the cost of the transaction).
If payment is made using a credit card issued outside New Zealand, any currency conversion will be done according to the terms and conditions of the card - there may be currency conversion fees charged by your card issuer.
Internet Banking
If you have the option, Online Banking is one of the easiest ways to pay your rates and other bills. By using your own bank’s online services you should be able to select or set up the Council as a payee to make payments. Using your banks own online service allows you to pay for a number of things like Dog Registrations, Rates, Water Rates, Building and Resource Consents.
Please make sure you clearly identify exactly what it is you are paying and remember (if you are a South Taranaki ratepayer) to use your property number when putting in your payment details.
Also note; if you shift properties, your property number will need to be changed and possibly the amount you pay.
The Council's Bank Account number is 03 0647 0220100 03
Direct Debit
Direct debit allows you to pay your rates directly from your bank account. The amount is taken out of your account on a basis which best suits your budget and we offer weekly, fortnightly, monthly, quarterly or annual payment periods.
Often we can process your completed direct debit form within a matter of days. If you wish to take advantage of direct debit click here, complete the details and either email it or return to us at the address below.
South Taranaki District Council
Private Bag 902
Hāwera 4640
We will write to you confirming details of your bank account and when your first deduction will take place.
On an annual basis we will also recalculate your periodic payment (if weekly, fortnight or monthly) and advise you of any changes to the amount that will be deducted. This will ensure you are continually paying the correct amount to keep your rates up to date.
When your direct debit is set up with your bank there may be a one off fee charged by your bank to set this up, however there are no other fees.
Automatic Payment
Automatic payment allows you to pay direct from your bank account and is very similar to direct debit. You can choose from weekly, fortnightly, monthly, quarterly or annual payment periods.
Your automatic payment form will need to be sent to your bank account for processing. Click here to access the automatic payment form, complete the details and forward to your bank.
The amount of your automatic payment needs to be checked by yourself on an annual basis after you receive your first rates instalment invoice to ensure the amount you are paying is correct or you can contact us to ensure the amount is sufficient to pay the full instalment without incurring a penalty.
In Person
Rates can be paid in person at the following locations across the district:
Hāwera Administration Building – Albion Street, Hāwera
Hāwera LibraryPlus – High Street, Hāwera
Manaia LibraryPlus – South Road, Manaia
Ōpunakē LibraryPlus – Tasman Street, Ōpunakē
Kaponga LibraryPlus – Victoria Street, Kaponga
Eltham LibraryPlus – High Street, Eltham
Pātea LibraryPlus – Egmont Street, Pātea
Waverley LibraryPlus – Weraroa Road, Waverley
Payment can be made by cash or EFTPOS. Credit Card payments can only be accepted online.
Financial Hardship
In cases of hardship the Council will consider applications to help ratepayers who are in financial difficulty. To find out more about how you can do this call us on (06) 278 0555 or toll free 0800 111 323 or read the Council's Rates Postponment Policy to find out more.