Bin Deliveries - from 5 August
As you can imagine, dropping off a new set of four bins to nearly 9,000 properties all over our District is not an easy job and one that can’t be done quickly. Because of this, our new contractor, Waste Management NZ, has worked out a drop off plan and are getting you your new bins as close to October as possible. This does mean you will need to store your new set of bins for up to two months. We know everyone doesn’t necessarily have the space for this, but we ask you to do your best during this time. We have tried to make it as short as possible.
What you need to know:
- The delivery of four new bins to serviced properties starts on Monday 5 August and District-wide delivery will continue for six weeks until 13 September.
- They will be delivered to your kerbside.
- Each bin has your address clearly labelled, so please bring them onto your property and store them somewhere safe until October.
- Continue to use your current set of bins until the end of September. They will be collected some time after your final kerbside pickup, we will let you know what’s happening after we’ve received the plan from our contractor. Please don’t use your new bins before 1 October as they won’t be collected.
Find your delivery date
Click here to view the below interactive map in a bigger screen and search your property.
So, do I use these bins straight away?
No. The new service using these bins doesn't start until Tuesday 1 October 2024. Please store them somewhere on your property until then and continue to use your current bins.
If you start using your new bins earlier, they unfortunately won't be collected.
Why do I have to store my set of bins?
As you can imagine, the logistics of dropping off a new set of bins to nearly 9,000 properties all over our District is quite a daunting task and one that can’t be done in five minutes. Because of this, our new contractor, Waste Management NZ, has worked out a drop off plan and are getting you your new bins as close to October as possible. This does mean you will need to store your new set of bins for up to two months. We know everyone doesn’t necessarily have the space for this, but we ask you to do your best during this time. We have tried to make it as short as possible.
My neighbours have received bins - but I haven't!
Please have a look here and see when your bins were due to arrive (click here), if it’s still within this bracket, we ask that you wait until the end of the week, if it hasn’t arrived after the expected date, please let us know by calling us on 0800 111 323 and we’ll make sure that you’re all set up ready to go before 1 October.
What is happening to my current bins? When will they be picked up?
We are still waiting to hear from EnviroWaste NZ about when your current bins will be picked up. This won't be happening until after your last collection at the end of September, so please keep using them until then.
I pay for a green waste subscription - where's my new bin?
Residents on the green waste subscription own their own 240 green wheelie bins, so please continue to use these. If you need a replacement, please call Council on 0800 111 323 so we can organise to get another one delivered to your property, for a fee.
I already have a compost system at home - do I have to accept the food scraps bin?
Yes, please keep your set of bins together. These new bins are owned by Council and belong to your particular property. If you end up moving home, the full suite of bins need to stay with the property for the new renters/owners to use. In the meantime, you could always use it for storing some emergency items.
The only exception to the rule is the green waste bin - if you have one of these, this stays with you (not the property).
